privacy policy
Peak State Limited (“Peak State”, “we”, “us”, “our”) is committed to protecting your privacy and handling your personal information responsibly and transparently. This Privacy Policy explains how we collect, use, store, and protect your personal information when you engage with our services. By using our services, you acknowledge that you have read and understood this Privacy
Policy.
1. What information we collect
We may collect personal information including, but not limited to:
Full name
Contact details (email address, phone number)
Date of birth
Health, injury, and lifestyle information relevant to coaching
Nutrition preferences, intolerances, and exclusions
Training history and goals
Payment and billing information (processed securely by third-party providers)
We only collect information that is reasonably necessary to provide our services.
2. How we collect information
We collect information when you:
Complete an intake form or questionnaire
Sign up for services
Communicate with us via email, app, or messaging
Use our website or app
3. How we use your information
Your information is used to:
Deliver training and nutrition coaching services
Personalise programmes and recommendations
Communicate with you about your services
Monitor progress and provide support
Process payments and manage subscriptions
Meet legal and administrative obligations
We do not use your information for unrelated purposes.
4. Health Information
Some information you provide may be considered sensitive personal information. You acknowledge that:
Health and body composition information is provided voluntarily
This information is used solely for coaching and educational purposes
Peak State does not provide medical diagnosis or treatment
5. How we store and protect your information.
We take reasonable steps to protect your information, including:
Storing client data in secure cloud storage
Restricted Access
Clients can request access or correction
Password-protected platforms
Limited access to authorised personnel only
While we take care to protect your information, no system is completely secure, and we cannot guarantee absolute security.
6. Sharing of Information
We do not sell or rent your personal information. Your information may be shared only:
With trusted third-party service providers (e.g. payment processors, coaching platforms) where necessary to deliver services
Where required by law
With your explicit consent
Third-party providers are required to handle your information securely.
7. Third-Party Services
Peak State may use third-party platforms such as:
Coaching and training apps
Payment processing services
Online forms and communication tools
These providers have their own privacy policies. We encourage you to review them where relevant.
8. Accessing and Updating Your Information
You have the right to:
Request access to your personal information
Request correction of inaccurate or outdated information
Requests can be made by contacting us using the details below.
9. Retention of Information
We retain personal information only for as long as necessary to:
Provide services
Meet legal and business obligations
Information that is no longer required is securely deleted or anonymised.
10. Marketing Communications
We may contact you with information related to your services. You may opt out of non-essential communications at any time by notifying us.
11. Your Rights Under NZ Privacy Law
Under the Privacy Act 2020, you have the right to:
Know why your information is being collected
Access your personal information
Request corrections
Raise concerns about how your information is handled
12. Changes to This Privacy Policy
Peak State may update this Privacy Policy from time to time. Any updates will be published on our website or app. Continued use of our services indicates acceptance of the updated policy.
13. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact: Peak State Limited
Email: admin@peakstatenz.com
Last updated: 11/07/2026